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Technology & AI
AI that sells, serves and saves hours
MCW Digital implements AI for businesses: agents that serve customers on web and WhatsApp, automations that remove repetitive work and reports that tell you what to do next. Everything connects to your systems and is measured in hours saved and sales.
- Who it’s for
- SMBs and companies with high inquiry volume, manual quoting or repetitive tasks.
- Investment
- Setup + monthly plan, custom-quoted
- Timing
- Depends on scope
What’s included
- Automation opportunity audit
- Quoting agents
- 24/7 support on WhatsApp and web
- Lead qualification
- Document reading
- Reports that explain
How we work
- Discovery. We review where you are today, your goals and your competitors.
- Proposal. You get scope, timeline and a fixed price.
- Build. We design and produce, and show you progress every week.
- Launch and improve. We go live, measure and optimize with data.
Why MCW Digital
We’re a 360° agency in Escazú, Costa Rica, with more than 10 years of experience. The same team that shapes the strategy builds the technology, so nothing gets lost between vendors. We work in English and Spanish, and everything we build is owned by your company.
Frequently asked questions
What is an AI agent for business?
An assistant trained on your company’s information that talks to customers on web or WhatsApp, answers, qualifies, quotes and books, and hands over to a person when needed.
Can the AI make things up?
We restrict the agent to information you approve. If it doesn’t know, it says so and escalates to your team.
What about customer data?
We use AI providers with enterprise agreements and follow Costa Rica’s data protection law (Ley 8968).
How much does it cost?
A first agent has a one-time setup cost plus a monthly plan. You get a fixed number after discovery.
You may also need
Shall we talk about your project?
In a 20-minute call we’ll tell you what you need first and what it costs.
