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Technology & AI
An agent that answers, qualifies and quotes 24/7
An AI agent is an assistant trained on your company’s information that serves customers on web and WhatsApp, answers questions, qualifies leads, quotes and books meetings, and hands over to a person when needed.
- Who it’s for
- Companies losing customers to slow replies.
- Investment
- Setup + monthly plan, custom-quoted
- Timing
- Depends on scope
What’s included
- Training on your documents
- WhatsApp, web and CRM connection
- Human handoff rules
- Conversation dashboard
- Monthly improvements
How we work
- Discovery. We review where you are today, your goals and your competitors.
- Proposal. You get scope, timeline and a fixed price.
- Build. We design and produce, and show you progress every week.
- Launch and improve. We go live, measure and optimize with data.
Why MCW Digital
We’re a 360° agency in Escazú, Costa Rica, with more than 10 years of experience. The same team that shapes the strategy builds the technology, so nothing gets lost between vendors. We work in English and Spanish, and everything we build is owned by your company.
Frequently asked questions
Which languages does it speak?
English and Spanish natively, plus other languages if your business needs them.
Does it replace my team?
No. It handles the repetitive part and passes ready-to-close customers to your team.
How do I know it works?
You get a dashboard with conversations, qualified leads and booked meetings.
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Shall we talk about your project?
In a 20-minute call we’ll tell you what you need first and what it costs.
