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We're 40 stores and more than 200 people, and every department used to do things its own way. MCW started with our online store (shipping, payment gateways, shipping rates) and then built one app for the whole company: POS, payroll and production, tracking merchandise from the moment the container arrives. With AI organizing all that data, we now make decisions in minutes that used to take days.

Fifteen years. In that time MCW has run our servers, built and maintained our websites, and coordinated marketing with agencies in several countries. What we value most is that they never stand still: today they bring AI into everything they do, and you can feel it in how fast they deliver.

We bring packages from the U.S. to Costa Rica, and the last mile was our headache. MCW built us a delivery system where AI plans smart, optimized routes, and every customer gets WhatsApp updates on their package. Today each driver makes more deliveries a day with about 25% less driving.

Seventeen years? Yes, and counting. MCW has built every version of our website and handled marketing, SEO and SEM for our retreat center. Since they started working with AI, campaigns adapt faster and we bring in more bookings for the same spend.

We're an AI company, and we needed talent that spoke our language from day one. For more than a year, a dedicated MCW team in Costa Rica, specialized and trained in AI solutions, has worked with us on high-level projects, in our time zone and as part of our team. We gained capacity at roughly 40% less than hiring in the U.S.

Lily was born to measure the climate of every plantation, and MCW made it real. They sourced the best boards for our devices, connected them to MQTT servers and built the app that reads and organizes all the atmospheric data. With AI interpreting those readings, growers know when to act instead of guessing.

“Where are my photos?” We barely hear that anymore. We used to sort every event person by person; MCW built us a platform with AI and facial recognition where each client finds their own. It takes payments online, shows us how many photos we sell, and extras sell themselves. It saves us more than 80% of the work.

Technicians in the field, others working remotely, and cases from many clients at once. With MCW we moved to one system where every case has its full history, from the first check to closing, and AI agents handle the follow-up. Each technician saves about 30% of their admin time.

A commercial kitchen quote can include a lot of pieces. With the quote builder MCW made for us, it now takes minutes, not hours. They also rebuilt our website and e-commerce, optimized our modules, automated much of our service with AI, and keep it all maintained. We sell more with the same team.

A property above $3 million doesn't sell with phone photos. MCW created the brand, produced the video and photography, and built the website, using AI to tailor the message to each type of buyer. The presentation lived up to the property and opened conversations with the right buyers.

Appointments don't depend on the phone anymore: our clients book from their phones, any time. MCW built our booking app and website, and runs our marketing with video production and AI-optimized paid media. Fewer calls, a fuller calendar and a brand that looks exactly how we want.

Every item that comes into our stores has a story, and now we know all of it. MCW built an app that uses AI to track every package: how much sells, where, to whom, and every transfer between stores. Our POS is connected to our system and produces everything we need as a foundation to meet Costa Rica's tax requirements. We close each month with the numbers ready, without hours of reconciliation.

Everything in one place: online store, POS, ERP, payroll and HR, all built around us. On top of that, chatbots and AI agents that serve our customers, plus digital marketing with video production, paid media and social media management. We run with less effort, more control and roughly 20% lower costs.